NO ILL/DDS requests will be accepted by telephone.
It is necessary to submit a separate form for each item required.
Incomplete or inaccurate requests cause delays and may have to be returned for further checking. It is the responsibility of the requesting library to verify, and where necessary complete the bibliographic details of the item requested to the best of its ability.
A borrowing library may be able to reapply for an item of which the request was not processed either through the same lending library or through another lending library while keeping the same request number followed by “R” UOB-014R.